Sunday, 19 April 2026

Fraud Unmasked: The Evidentiary Power of WhatsApp, Witness Credibility and Exemplary Damages

(A) Introduction
 
Friends Food (Hong Kong) Company Ltd v. Friends Frozen Food Company Ltd and another (DCCJ 1670/2022, date of judgment: 17 April 2026) [1] concerns a dispute arising from a written agreement for the sale and transfer of a frozen food wholesale business. The Plaintiff claimed against the Defendants on the grounds of fraudulent representation, breach of contract and tort of misappropriation and conversion. The Court ultimately ruled in favour of the Plaintiff. In particular, the Court found that the 2nd Defendant wrongful actions were deliberate and premeditated and that he had orchestrated the fraudulent scheme with the clear intention of making a substantial profit for himself. In such exceptional circumstances, the Court awarded exemplary damages to mark society's disapproval of conduct it regarded as wholly unacceptable.
 
While the contractual framework was conventional, this case offers valuable guidance in three aspects:

(1) The trial underscored the decisive evidentiary role of contemporaneous electronic communications, especially WhatsApp voice messages and text exchanges, which were useful in undermining the credibility of the witnesses.

(2) The Court’s meticulous credibility assessment highlighted the dangers of witness statements that are not the product of independent recollection. Where material portions of two statements were found to be substantially identical, the Court declined to accord weight to evidence that did not reflect a genuine personal account.

(3) The Court reaffirmed the principles governing the award of exemplary damages in commercial fraud cases and held that such damages may be deployed where a defendant’s conduct is cynically calculated to render wrongdoing more profitable than compliance.
 
(B)  Facts
 
In mid‑2021, Yeung Cho Yi (“Yeung”), who was the sole shareholder and director of Friends Frozen Food Company Limited (“F Frozen Food”), listed the frozen food wholesale business operated under F Frozen Food (the “Business”) for sale. 
The listing was handled by Mr. Sam Shing (“Shing”).  [2]

In July 2021, Mr Mak Wai Cheung (“Mak”) and Mr Cheung Hoo Kiu Kenny (“Cheung”) noticed the listing and approached Shing. They subsequently met Yeung for further discussions. [3] On 20 July 2021, F Frozen Food, Yeung and Cheung entered into a provisional agreement for the sale of the Business. [4]
 
On 31 August 2021, a formal written contract (the “Contract”) was executed between Friends Food (Hong Kong) Company Limited (“F Food HK”), F Frozen Food and Yeung. [5]
 
Pursuant to the terms of the Contract, Mak paid Yeung a total of HK$1,050,000 as staged payments. On 2 October 2021, Mak paid Yeung a further HK$200,000. [6]
 
Before the Contract was executed, Yeung had already taken active steps to set up a competing venture. In or around the second half of July 2021, Yeung asked Ms. Angel Wong (“Ms. Wong”) to assist him in establishing a new company, Goodsview Trading Limited (“Goodsview”) to carry on a frozen food wholesale business similar to that of F Frozen Food. [7]
 
On 1 September 2021, F Food HK took over the Business and continued its operations from F Frozen Food’s existing workshops. [8]
 
Following the transfer, and during the period when Yeung was contractually obliged to assist F Food HK in the transition, Yeung engaged in a series of deliberate breaches and dishonest acts:
(1) failed to provide a complete and detailed list of customers and suppliers. [9]
(2) issued a notice to customers under the name of F Frozen Food which falsely stated that there would be a mere “change of name” in October 2021, rather than a change of ownership on 1 September 2021. [10]
(3) instructed customers to continue contacting him directly and to make payments to him or his wife. [11] 
(4) diverted payments from customers for goods supplied by F Food HK after 1 September 2021 into his personal account or his wife's account and retained those sums. [12] 
(5) actively solicited F Frozen Food
s former employees and transport drivers to leave F Food HK and join Goodsview. As a result, most of the staff and drivers departed shortly after the transfer. [13] 
(6) failed to attend the Food and Environmental Hygiene Department to sign the necessary documents to transfer the Food Factory Licence to F Food HK. 
[14] 
(7) Goodsview’s frozen food wholesale business commenced operations in late September or early October 2021. 
[15]
 
As a result of the Defendants’ wrongful acts, F Food HK was unable to continue operating the Business. [16] In January 2022, Mak sold the tenancies of the workshops, together with the internal fixtures, fittings, tools and equipment, to a third party (Ms Yip Sau Ping). [17]
 
(C) Decision

The Court’s Assessment of Witness Credibility

The Court undertook a careful analysis of the oral and documentary evidence as follows:

(1) The Court found Mak and Ms. Wong to be honest and reliable witness. They gave direct and straightforward answers when questioned by the Court and under cross-examination. their evidence (both given orally at trial and in their statements) was supported by contemporaneous documents, photo records and voice messages between Yeung and Ms Wong, and between Mak and Yeung. They remained unshaken after cross-examination. [18]

(2) In contrast, the Court found that Yeung’s evidence was inherently incredible and/or inconsonant with contemporaneous records (including screenshots of text messages and transcripts of voice messages on WhatsApp). [19] Yeung disputed the authenticity of damaging WhatsApp messages (including voice messages), but maintained this challenge unreasonably even after the Plaintiff produced screen‑recording video clips demonstrating the full WhatsApp conversations. It was not until the fourth day of trial, after Ms. Wong downloaded the original records from her iCloud account, that the Defendants abandoned their authenticity challenge. Yeung then admitted in cross‑examination that the records were true and accurate. [20] Further, under cross‑examination, Yeung made verbal assertions that directly contradicted his own written statements. [21] The Court concluded that Yeung did not tell the truth in court. [22]

(3) Although Shing was presented as an independent witness, the Court found that a great number of paragraphs in his witness statement were substantially similar and on occasions identical to the corresponding parts of Yeung’s statement. [23] When cross‑examined on these similarities, Shing offered no explanation and merely responded “no comment”. [24] In the absence of any suggestion of collusion and given Shing’s inability to justify the similarities, the Court was not satisfied that Shing’s statement reflected his personal recollection. 
[25] As such, the Court attached little weight to Shing’s evidence adduced by adoption of his statement. [26]

The Court’s Findings on Liability
 
The Court ruled in favour of the Plaintiff on the following grounds:

(1)   Fraudulent Misrepresentation

The Court found that before the execution of the Contract, Yeung represented to Mak and Cheung that the Defendants would transfer the entire Business and would not engage in a competing frozen food wholesale business after the transfer. At the time these representations were made, Yeung had already instructed Ms. Wong to incorporate Goodsview and set up a competing operation. Therefore, Yeung had no intention of honouring the representations, knew they were false and made them with the intention that they be relied upon. [27] Mak and Cheung relied on those representations and were thereby induced to cause F Food HK to enter into the Contract. [28] The Court held that the Defendants were liable for fraudulent misrepresentation. 
[29] 

(2)   Breach of Contract

The Court held that the Defendants were in breach of various express terms of the Contract, including:

(a) Clause 1.2: Failure to transfer the complete customer and supplier base and to provide the necessary information for follow‑up. [30]

(b)  Clause 2.2: Failure to cooperate in the transfer of the Food Factory Licence. [31]

(c)   Clauses 2.5 and 2.6: Failure to assist in retaining existing staff and transport contractors; instead, Yeung actively poached them for Goodsview. [32]

(d)  Clause 2.7: Breach of the 84‑month non‑competition covenant by establishing and operating Goodsview in direct competition with F Food HK. [33]
 
The Court further held that, given the nature of the Defendants’ obligations and the Plaintiff’s vulnerability, a duty of good faith and fidelity was implied into the Contract. The Defendants’ conduct fell manifestly short of that standard. [34]
 
As a result of the Defendants' wrongful acts, in particular the failure to transfer the Food Factory Licence and Yeung's misappropriation of F Food HK's receivables, F Food HK was unable to continue operating the Business. [35]
 
(3) Remedies for Fraudulent Misrepresentation and Breach of Contract

The Court addressed the available remedies as follows:

(a) Rescission of the Contract was held to be inappropriate as the leases for Workshop 1717 and Workshop 2801 had been transferred to a third party and could not be restored to F Frozen Food. [36]

(b) Given that rescission was unavailable, the Plaintiff was entitled to damages in lieu, measured as the actual loss directly flowing from the fraudulent misrepresentation. [37] The Court also confirmed that, as an alternative basis, the Plaintiff would have been entitled to the same sum as damages for breach of contract measured on a reliance basis. [38]

(c) The Court declined to grant a declaration that the Defendants were in breach of contract as such a declaration would merely restate the legal conclusion already reached and would serve no useful practical purpose where the judgment already awarded damages on that basis. [39]
 
(4)   Misappropriation of Receivables
 
The Court held that Yeung wrongfully and dishonestly diverted payments from customers of F Food HK to his personal account or his wife’s account and failed to account for those sums. [40]

(5)   Exemplary Damages

The Court found that Yeung’s wrongful actions were deliberate and premeditated. He orchestrated the fraudulent scheme in question with the clear intention of making a substantial profit for himself. [41] A compensatory award of damages to F Food HK is inadequate to punish Yeung for his egregious conduct. [42] In such exceptional circumstances, the Court awarded exemplary damages against Yeung to mark society’s disapproval of such conduct. [43]

(6) Dismissal of the Counterclaim

The Defendants’ counterclaim for the outstanding contract sum was dismissed. The Court held that the Defendants’ own breaches disentitled them from recovering the balance of the purchase price. [44]

(D) Key Takeaways

This case is significant on the following grounds:

(1)  Promises as to Future Conduct Can Constitute Fraudulent Misrepresentation

The Court affirmed that a promise may constitute as a representation as to the promisor’s present intention regarding future conduct. Accordingly, if it is shown that the promisor had no intention of performing the promise at the time it was made, that statement is actionable as a fraudulent misrepresentation.

(2)  The Evidentiary Power of Contemporaneous Electronic Communications

This case underscores the importance of preserving and authenticating original digital records. WhatsApp voice messages and text exchanges proved decisive in undermining Yeung's credibility. Notably, Yeung unreasonably challenged the authenticity of the messages until the fourth day of trial, when Ms. Wong produced the original records downloaded from her iCloud account. He then admitted the records were true and accurate.

(3)  Witness Statements Must Reflect Genuine Independent Recollection

The Court held that where the statements of two witnesses are materially identical, the Court may infer that neither reflects a genuine individual recollection of events. In the absence of a satisfactory explanation for the similarities, the Court may attach little weight to those statements.

(4)  Restrictive Covenants in Business Sale Agreements Are Enforceable if Reasonable

The Court analyzed the enforceability of restrictive covenants from two perspectives:

(a) A restrictive covenant against competition given by a vendor on the sale of the goodwill of a business should be upheld as necessary to protect the subject matter of the sale, provided it is reasonable in scope and confined to the area within which competition would be likely to injure the purchaser’s enjoyment of the goodwill acquired.

(b) From a public‑interest perspective, upholding such a covenant would not prejudice existing customers or society at large where the transaction merely involves the transfer of an existing business that will continue to operate.

(5)   Exemplary Damages are an Available Remedy in Deceit Cases

Where a defendant’s conduct is cynically calculated to make a profit that exceeds the likely compensatory award, the Court may impose exemplary damages to mark society's disapproval and to deter similar wrongdoing.
 
 

[1] https://legalref.judiciary.hk/doc/judg/word/vetted/other/en/2022/DCCJ001670_2022.docx
[2]Friends Food (Hong Kong) Company Ltd v. Friends Frozen Food Company Ltd and another (DCCJ 1670/2022, date of judgment: 17 April 2026), §2
[3] Ibid, §3
[4] Ibid
[5] Friends Food (Hong Kong) Company Ltd v. Friends Frozen Food Company Ltd and another (DCCJ 1670/2022, date of judgment: 17 April 2026), §4
[6] Ibid, §6
[7] Ibid, §12
[8] Ibid, §5
[9] Ibid, §133–140
[10] Ibid, §120
[11] Ibid.
[12] Friends Food (Hong Kong) Company Ltd v. Friends Frozen Food Company Ltd and another (DCCJ 1670/2022, date of judgment: 17 April 2026), §168-§169
[13] Ibid, §125-§132
[14] Ibid, §133-§140
[15] Ibid, §39
[16] Ibid, §141
[17] Ibid, §145
[18] Ibid, §§28, 30
[19] Ibid, §35
[20] Ibid, §36-§38
[21] Ibid, §46
[22] Ibid, §47
[23] Ibid, §48
[24] Ibid, §51
[25] Ibid, §54
[26] Ibid, §56
[27] Ibid, §87-§88
[28] Ibid, §93
[29] Ibid, §94
[30] Ibid, §116–§122
[31]Ibid, §133–§140
[32] Ibid, §132
[33] Ibid, §107
[34] Ibid, §109-§115
[35] Ibid, §141
[36] Ibid, §146-§149
[37] Ibid, §150
[38] Ibid, §151-§156
[39] Ibid, §166
[40] Ibid, §171
[41] Ibid, §181
[42] Ibid, §182
[43] Ibid, §183
[44] Ibid, §189–§191

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